Privacy Policy
Your privacy is important to us. This policy explains how we collect, use and protect your personal information in accordance with Quebec's Law 25.
Privacy Officer
Andy Williams, Naturopath, is responsible for the protection of personal information collected by Veridian Santé Intégrative. For any questions or requests regarding your personal information, please contact:
privacy@veridianroot.com
Information We Collect
We may collect the following categories of personal information:
- •Contact information (name, email address) provided when you subscribe to our newsletter or submit a booking request.
- •Health-related information shared during consultations, used solely for the purpose of providing naturopathic guidance.
- •Technical information such as browser type, device, and pages visited, collected automatically through cookies.
How We Use Your Information
- •To respond to consultation requests and schedule appointments.
- •To send our newsletter, if you have subscribed.
- •To improve our website and services.
- •To comply with legal and regulatory obligations.
Consent
We collect your personal information with your informed consent. You may withdraw your consent at any time by contacting us at privacy@veridianroot.com. Withdrawing consent may affect our ability to provide certain services.
Third Parties
We do not sell or rent your personal information. We may share limited information with trusted third-party service providers who assist us in operating our website and delivering services (such as hosting and email platforms). These providers are contractually obligated to protect your information and use it only for the purposes we specify.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. When information is no longer needed, it is securely deleted or anonymized.
Your Rights Under Law 25
Under Quebec's Act respecting the protection of personal information in the private sector (Law 25), you have the right to:
- •Access the personal information we hold about you.
- •Request correction of inaccurate or incomplete information.
- •Request deletion of your personal information, subject to legal requirements.
- •Withdraw your consent to the collection, use or disclosure of your information.
- •File a complaint with the Commission d'accès à l'information du Québec.
Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. The most current version will always be available on this page.
Last updated: August 2026